Mentor/ Befriender Co-ordinator

Darlington Assistance for Refugees

Posted 12 months ago

Mentor/ Befriender Co-ordinator  – job description                                                 

Role Overview:

This role will act as main contact point for Mears ( Asylum housing providers) and DBC Housing ( Refugee Support Team ) in relation to both asylum seekers and Refugees, attending Multi-agency meetings where possible and appointing a deputy when not. The aim of the role is to ensure those migrants who wish to have a befriender has one, and that befrienders are supported.   

Role Key Elements:

  • Provide a report to the executive meetings; attending executive meetings or appointing a deputy. 
  • Liaise with other Dar leads- most especially but not restricted to the Language lead and Drop- in co-ordinator in seeking to ensure that migrants receive the support they need.
  • Hold regular meetings of the Dar mentor/ befrienders  in order to share information and offer support. Arrange training as required ( with help and support from other Dar executive members and trustees) . Ensure all are aware of Dar policies and procedures and adhere to them.
  • Encourage mentors/ befrienders to take up specialist roles within the mentoring team and to have them share their expertise at the regular mentor team meetings. Current specialisms identified are : housing ( DBC and  private sector tenancies; homelessness legislation; sources of support; deposit schemes) ; Well -being ( PTSD, depression, access to GPs and dentists ) ; Finance ( benefits, bank accounts ) Transitions ( guiding newly accepted asylum seekers through the change to refugee status ); you may well identify further specialisms   
  • Match migrants with mentors/ befrienders, and make initial introductions, be that in the weekly drop-ins or at the migrants home.
  • Monitor the contacts log to ensure contacts are being recorded, 
  • Ensure Befrienders/ mentors keep their safeguarding training and DBS certificates up to date. ( liasing with the safeguarding lead ) 
  • Liaise with the Government contracted housing supplier (currently Mears Housing)
  • Liaise with the Refugee Support Officers at Darlington Borough Council
  • Knowledge of outside agencies able to assist Asylum Seekers with their application, appeal or decision e.g. British Red Cross, Justice First, Regional Refugee Forum, North of England Refugee Service, Migrant Help, Citizens’ Advice, Humankind & Darlington Borough Council Housing Services etc
  • Liaise with the Drop-in Team Co-Ordinator and other members of the Executive as appropriate
  • Monitor the Contacts Logs (Asylum Seekers and refugees)
  • Attend regular Executive Meetings (currently held every 6 weeks)

Qualities and skills required:

  • Good communication skills
  • An ability to form good working relationships with colleagues and to work cooperatively in a team
  • Ability to work with a range of people at all levels
  • Ability to work on own initiative
  • Be respectful of others

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